First of all, as there was no IT infrastructure, specifications were put together in order to establish which IT tools would be required. For this a project team was assembled: consisting of home management, project leaders internal and external (U-CI) as well as a programmer and a specialist for visual and inter-active software design.
From the beginning there were regular meetings, workshops and status meetings in order to include all those involved as well as the future users, so that the IT didn’t only add value for management but also for the carers. After a Europe wide comparison and screening of the market we determined that there was no software that we could fall back on. A programmer team from U-CI’s network took on the task of achieving the IT project. Concept, project management, programming – everything from a single source. Implementation by Agile Project Management: first, a digitalisation portal was developed and parallel to this the first apps (meals, residents, events, technical service etc.) were generated and introduced. By actively including the employees as well as their commitment, optimisation was brought about quickly.